Parent Information

A Parent’s Role in Your Student’s University Experience

Feeling nervous about sending a loved one off to college? You're not alone. The family and friends of our 2,600 residents have shared these exact feelings at one time or another. All of us who work in Residence Life and interact with your children understand that sending your child off to college can leave parents with mixed feelings. A good way to support your student is by first understanding the new role of the college in his/her life.

Staff and faculty assist in your student's continued development and maturation process by fostering the following activities:

- providing opportunities for students to achieve success in academic and non-academic areas.

- challenging them while also providing support.

- teaching them to manage emotions.

- supporting the development of positive relationships.

- aiding in their autonomy.

- helping students identify and pursue their purpose after graduation.

The separation from your son/daughter is an evolving relationship, but here are some thoughts on how you can be interested in their new world without being intrusive.

- Conversations on the phone should not sound like school quizzes.

- Ask what your student is learning in classes instead of focusing on grades alone.

- Balance the communication by sharing what is going on in your life at home so you are not drilling about their experiences alone.

- Casually ask about the new people in their life, and ask names so you will learn more about the new friendships they are building.

- Inquire about the activities they have recently enjoyed outside of the classroom – you can gauge if your student is enjoying the full college experience.

Useful Information about Our Residential Community

We have provided information designed specifically for parents, aimed at addressing your concerns and keeping you informed about what's happening in the William Paterson University residential community.

Use the following web links to find directions to campus and parking information

The Office of Commuter services oversees the University’s shuttle services, and coordinates mass transit services to the University by serving as a liaison to New Jersey Transit. Here you can find all the schedules and routes including those to NYC (Times Square) and Willowbrook Mall. Transportation Services;

 Important Housing Dates & Deadlines

Check back for continual updates throughout the semester regarding important events about which you may want to know more.

Residence Life Staff & Directory

The residence hall offices are open Monday through Friday from 8:30 AM - 4:30 PM and 8:00 - 10:00 PM, and Saturday and Sunday from 8:00 - 10:00 PM.  We are available to assist you with any questions you have regarding facilities or maintenance concerns, retrieving packages, and much more! For more information about our residential programs, staff, and halls, check out these 2 web links for our Residence Life web page:

Our Central Office is located in the Lower Level of White Hall. Below is information for contacting the Central staff:




Residence Life Central Office


Joe Caffarelli, Director


Patricia Whiteman, Associate Director, Operations


Rebecca Baird, Associate Director, Staff


Nick DiMinni, Assistant Director, Facilities


 Leslie Kropa, Assistant Director, Programming/Education


Our residence hall offices in each building have Resident Directors overseeing the day to day operations of each area. Below is their contact information:



Office Number


Century Hall

Room 104


Melissa Silva

Heritage Hall

Room 106, Pioneer


Cherae Boyce

High Mtn West and East

High Mtn West – G15


Nicholas Gramiccioni

Hillside Hall

Room 105


Matthew Liguori

Matelson and White Halls

Room 110


Javied Townsend

Overlook North

Room D-29, Overlook North


Sheritta Wilkerson

Overlook South

Room D-29, Overlook North


Mychal Grubbs

Pioneer Hall

Room 106, Pioneer


Kami Skoloda

Building Repairs

If your student has a facilities-related problem, we encourage him/her to fill out a work order form found on the right hand corner of each residence life building webpage, or they can inform their RA or support staff in the office during office hours. This should be done in a timely manner, especially if it is an emergency. More information can be read about this process at this link - Facilities.

Community Living

The Office of Residence Life supports the mission of William Paterson University and the Division of Student Development by providing an atmosphere that enhances the academic success and personal growth of our students.  We provide opportunities for students to develop through participation in programs and assuming responsibility for themselves and their living environment.  We work to foster a community that values diversity and promotes mutual respect. It is our intention to provide co-curricular experiences that are essential to the development of our current and future students.

The University Connections Program was created to provide academic support and opportunities for engagement with Campus Life to all residential students at William Paterson University. The program consists of a number of initiatives that have been designed to provide support to all resident students, as well as specific interest groups that make up the overall resident student population.

University Connections consists of the following programs:

Freshman Connections  - Programming designed to assist new students with the transition to college activities and academics, while expanding their social circles at the University.

Peer And Leaders - PALs are student leaders who seek to encourage their fellow students to become involved with Campus Life through attendance at campus events and membership in campus clubs and organizations.

 Civility Statement: In keeping with this value, we have constructed a civility statement which each student is given and asked to acknowledge by signing.

We offer many activities, programs and opportunity for involvement within the residence halls and all around campus throughout the semester, including the 7 Weeks to Success programming for first year students.

Roommate conflicts and roommate agreement: We recognize that many of our students may be living with a roommate for the first time, so we encourage you to talk to your student about sharing a space and what that entails. In Residence Life, we understand that sometimes roommates do not get along the way that they may have hoped.  In the event of a situation such as this, Residence Life meets with the residents to either work out the relationship with their roommate, or begin the room change process.

Once our residents move into their buildings at the start of the semester, each pair is expected to meet with their RA during the first two weeks to go over their Roommate Agreement.  Roommates must discuss/complete the Roommate Agreement. Residence Life requires that roommates attempt mediation, with the completed Roommate Agreement as a starting point, before a room change can be considered as an option.

Our hope in Residence Life is that each resident in our communities will have a living arrangement that suits their needs; it is a departmental goal to provide an environment that gives our residents the best opportunity to enjoy their time in our residential communities and remember their experiences long after they graduate from William Paterson University.

Conflict Resolution Services- The Office of the Associate Vice President for Campus Life provides the service of Conflict Resolution.William Paterson University’s Office of Campus Life has developed a core group of trained conflict resolution facilitators to provide services should students seek impartial, third party assistance.

Students seeking conflict resolution should be aware that it is not a quick fix.  It requires willingness to share concerns, flexibility to seek all options, and at times, creativity in arriving at workable solutions.  Conflict resolution can facilitate resolving roommate disagreements and other interpersonal situations where a neutral third party can be of assistance. 

You may reach the Director of the Office of Student Conduct, Jennifer Tumlin, in University Commons / Student Center Suite 117, at 973.720.2218, or at

Safety and Security

Residence hall reception desks are staffed 24 hours a day by university personnel (a combination of student staff and a guard service). Residents must present their valid William Paterson ID to the guard to gain entry to their buildings. Non-resident WPU students, parents, and other guests of our resident students must be signed in at the desk as visitors, and present a valid photo ID. All residents must stay with their guest while the guest is in the residence hall. Our Residence Life Handbook details the specific hours of visitation and the policies regarding visitors.

In all residence halls, overnight visitors are allowed. Please refer to the Visitation Policy as outlined in the Residence Life Handbook.

Adults should always carry ID with them. On campus, the University ID is needed to enter the residence halls, eat in the dining hall or food court, access Pioneer Express dollars, borrow books at the library, and utilize some other services and functions sponsored by the University. Some residence halls use the ID card to unlock the room door. Student photo ID is to be presented when asked for by University Police and Residence Life staff.

For more information regarding public safety on the campus, decals, statistics and much more visit:

Student Conduct Process - A Parent's Guide

Here you can find information regarding the University policies from the student handbook, code of conduct and Residence Life Handbook.

Policies are put in place to assure the University’s ability to accomplish its educational mission and to protect the health, safety, and security of members of its community. All students are expected to adhere to the University policy at all times, and failure to do so will lead to a conduct review to address the policy violation. The Office of Student Conduct oversees the review process for violations of the University’s Student Code of Conduct. You may reach the Director of the Office of Student Conduct and Dispute Resolution, Jennifer Tumlin, in University Commons / Student Center Suite 117, at 973.720.2218, or at

Obtaining access to information about my student's housing or conduct.

Under FERPA law, with regard to conduct review, your student will need to sign off that they are giving us (William Paterson staff) permission to inform his/her parents. FERPA- Family Educational Rights and Privacy Act (FERPA) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. In compliance with federal regulations, William Paterson University has adopted institutional policies and procedures with regard to the disclosure of information from the education records of current and former students.

Please note that by signing a housing contract, students allow Residence Life staff to contact parents in situations of a hospital transport.

Refund Policy and Withdrawal from Housing:

The Residence Hall Facilities contract is binding for the full academic year. Cancellation of this contract by the student occupant must be in the form of written notice (online Withdrawal Form or email from the student's WPUNJ account), and the cancellation of the contract is subject to Residence Hall Refund Policy which is different than the University's Refund Policy for tuition and enrollment cancellation. Cancellation of this contract by the student occupant, also includes forfeiture of his/her entire housing deposit paid. Please refer to the Residence Hall Refund Policy. Students are required to vacate University housing and cease using University dining facilities after he/she withdraws or drops out, or be held liable for room and board charges beyond his or her last date of attendance. The date the Department of Residence Life receives written notice of cancellation is the official cancellation date. Please visit our website for more details. 

Frequently Asked Questions

1)     How does my student apply to housing if they have not yet done this?

Residents returning to housing for a new academic year will have the opportunity to reapply in our spring Room Selection Process.

2)     When does billing go out? Here you are linked to the Office of Student Accounts to find information on payment due dates, plans, and options.

  • You must be cleared by student accounts to move into the residence halls each semester.

3)     What can my student bring to the residence halls? We have two links to assist you in planning your arrival:

Move-In Guide and Residnece Life Connections newsletter.

4)     What do the residence halls look like? Our residence halls are suite style, which is two rooms that share a common bathroom. The apartments share a common area, bathroom, and kitchen. All buildings are co-ed by suite. Residence Life maintains a Sustainability initiative within the Residence Halls. To learn more about specific residence halls, you can visit

5)     Whom do I contact with questions about my student?

Each residence hall has several student staff members called resident assistants and a professional live-in staff member called a Resident Director, who is here to answer any questions or concerns you may have about your student.

The Hall offices are open Monday through Friday from 8:30 AM - 4:30 PM and 8:00 - 10:00 PM, and Saturday and Sunday from 8:00 - 10:00 PM.  We are available to assist you with any questions you have regarding facilities or maintenance concerns, retrieving packages, and much more! Please follow the link to learn more about our staff.

6)     How do we apply for a meal plan and what does that look like? Here you can find links to dining services and the office of Student Accounts for information regarding the different meal plan options that are offered and how the meal plans work.

7)     What do I need to know as a parent?

As a parent, you should stay in touch, be connected and informed, but encourage your student to find resources and answers him/herself by using the websites and individuals here on campus.

University links

Here you will find links to important University departments which are added resources for your student.

Student Enrollment Services, Registration, Financial Aid, Academic Calendars, Counseling Health and Wellness, Career Services and Advising, Campus Life, Recreational Services, Disability Services, Veteran and Military Services,  New Student Experience

University Dining Services (UDS) : This office provides information on meal plans, times and places where your student can get meals and how to use Pioneer points. The Office of Residence Life is not in charge of meal plans; we just bill students for the option they choose.

Show them you care!

Send mail or packages:  Mailing addresses for each building are different in that there is a PO Box specific to each area. Once students are assigned to a building, they can verify the correct address. Packages sent via USPS, UPS, FEDEX, and DRL should be addressed to the student, William Paterson University, 300 Pompton Road, Wayne, NJ, 07470.

Mail should be addressed as follows:

Pioneer or Heritage Halls
P.O. Box 888
Wayne, NJ 07474-0888

P.O. Box 944
Wayne, NJ 07474-0944

Matelson Hall
P.O. Box 922
Wayne, NJ 07474-0922

Overlook North or South



P.O.Box 944

Wayne, NJ 07474- 0944

High Mtn East or West
P.O. Box 939
Wayne, NJ 07474-0939

White Hall

P.O. Box 940
Wayne, NJ 07474-0940

Hillside Hall
P.O. Box 921
Wayne, NJ 07474-0921

Century Hall
P.O. Box 923
Wayne, NJ 07474-0923


On Campus Marketing Gifts

This is a vendor used by Residence Life to send care packages around exam time and special holidays. You will receive info in the mail before each event, and the information will also be posted here. 


Parents: Stay in touch, be connected and informed, but encourage your student to find resources and answers themselves by using the web sites and individuals here on campus.


Emergency announcements from the University and updates can be found on the main page of the WPU website, by clicking here.

Fall 2018 Opening Schedule

Sunday, September 2nd - 9:00am - 3:00pm - New Freshmen and Transfer Student Check-In

Within the 9-3 time frame, there will be specified times for move-in to the different residence halls, to be determined at a later time.

Monday, September 3rd - 10:00am - 6:00pm - Returning Student Check-In

Classes start Wednesday, September 5th

Thanksgiving 2018 Information

Wednesday, November 21st - 6:00pm - All Residence Halls Close

Sunday, November 25th - 12:00pm - All Residence Halls Open

Fall Semester 2018 Closing Information

Friday, December 21st - 6:00pm - All Residence Halls Close

Spring 2019 Opening Information

Students Check In Tuesday, January 15, 2019 -10:00am - 6:00pm

Spring Break 2019 Information

Residence Halls will close on Saturday March 9, 2019 at noon and reopen on Sunday March 17 2019 at noon.

Spring 2019- Closing Information

 May 10, 2019- All Residence Halls close at 6:00pm.