Prior Events Prior events held by the Center for Closely Held Business include: The 7 Triggers to Yes - How to Get People to do What You Want! Russell H. Granger, author of The 7 Triggers to Yes, is an expert in the art of persuasion. When Customers Search Online....Will They Find You? Judy Balint, president and COO of MOLI.com, shows how to promote your brand online The Do's and Don'ts of Estate Planning - Ten Mistakes You Cannot Afford to Make — Ira Herman, CPA, partner, and trust and estate practice director, J.H. Cohn LLP; and Andrew Wolfe, CPA, partner, and trust and estate planning attorney, J.H. Cohn LLP The Retail Industry Trends —Ken Mandelbaum, a leading CEO in the forefront of the New Jersey retail industry, and Dr. Bill Matthews, professor in the Cotsakos College of Business The Value Proposition — Giving Customers an Incentive to Buy: a Workshop in Customer Relationship Management and Sales Innovation —A sales essentials workshop and interactive role-play session offered in the Russ Berrie Professional Sales Laboratory Build High Performance with Strategic Planning —Facilitated by Bob Devine, a William Paterson University alumnus with 32 years of finance and business experience Survive and Thrive: Succession Planning Breakfast Roundtable —Ira Herman, partner, national director of tax practice, J.H. Cohn; Bruce Ackerman, attorney, Shapiro & Croland; Steve Boswell ’76, president and CEO, Boswell Engineering; and Maryann Carroll-Guthrie ’72, M.A.’76, president, King Harbor Marina, Redondo Beach, California Getting the Right People on the Bus: How to Recruit and Retain Qualified Employees —Keith Syberg, founder and partner in the search firm Smith and Syberg, Inc. You Can’t Fire Me, I’m Your Father: What Every Family Business Needs to Know to Succeed Dinner and Presentation —Neil N. Koenig, Ph.D., California School of Professional Psychology
