Newsletters and Brochures

Special Alerts and Maintenance

Current Status

All systems available

Upcoming Maintenance

No Pending Maintenance

Previous Downtime

From : 02/18/25 09:30 AM
To : 02/20/25 12:00 PM

On the evening of Wednesday February 19th, Information Technology will be performing an annual update of the network security certificate that is used by computers, cell phones, and other devices to securely connect to both the campus wireless and wired networks.

Any device connecting to the campus network may display a prompt asking you to Allow/Accept/Trust the new certificate. If you encounter this prompt, click the Allow/Accept/Trust button to enable your computer/device to continue to connect to the campus network.

If you encounter any issues, please contact our IT Helpdesk at www.wpunj.edu/helpdesk or (973) 720-4357. 

Thank you. 
Information Technology 

 From : 02/13/25 01:00 PM
To : 02/14/25 10:00 AM
Update: 8:45pm 2/13
Resolved - We can now confirm that all services have been completely restored. A full RCA will be provided as soon as possible. Thank you for your patience, while we worked to resolve the issues.
Feb 13, 20:43 EST
Update: 8:00pm
Service Restored - Duo continues to restore phone and SMS services.  The deployment we use is listed as restored. 
Find out more about the current status: https://status.duo.com/
Update: 2:01pm
Identified - We have identified the issue causing Admin Panel login, Device Management Portal, and SMS/Phone Call delivery failures across all deployments and are working to deploy a fix.
Feb 13, 2025 - 14:01 EST
Update: 1:45pm - Duo is aware and is investigating authentication issues system wide. 
Investigating - We are currently investigating an issue causing Admin Panel login and SMS/Phone Call delivery failures across all deployments.
Find out more about the current status: https://status.duo.com/

We are aware that we are experiencing issues with Duo Multifactor Authentication.  Push authentications appear to be working, however phone calls and SMS delivery are not.  

Please utilize Push notifications or generate Passcodes in the Duo App. If you have not enrolled and authorized the app, we can help with enrollment as needed once this issue is resolved.

We are investigating.  Typically Duo status information can be found at https://status.duo.com/