Frequently Asked Questions (FAQs)

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PAYROLL | BENEFITS | GENERAL QUESTIONS | RECRUITMENT | PERFORMANCE MANAGEMENT | TOOLKITS

PAYROLL

When is pay day?

The pay schedules can be found here.

I am an Adjunct Faculty member. How can I confirm that I received the correct payment?

Please refer to your contract located in WPconnect. Please navigate to WPconnect > Employee tab > My HR Profile >  Faculty Load & Compensation - Adjunct/Overload Contract. Your contract will display the amount of credits you will receive payment for and it also provides a link to the payment schedule. Please click this link and select the Adjunct Faculty Tab for additional instructions. If you still have questions, please contact your Department Secretary.

I just received my first pay check and it is a bit confusing. Can you  help me understand my paycheck?

Please refer to this short guide for help understanding your pay check.

What is the difference between adjustment codes CT5, CTS and CTT? How do I know which code to use?

  • CT5 is comp time earned at time and one-half. Example (3 hrs worked X 1.5 = 4.50 hrs earned)
  • CTS is comp time earned at straight time. Example (3 hrs worked X 1 = 3 hrs earned). Most CWA Titles earn comp time at 1.5 rate after 35 hours except for 40+ Titles, they earn the first 5 hours worked after 35 hours at CTS, than they earn at CT5 (1.5 rate) after 40 hours
  • CTT is comp time taken. Used when the employee chooses to charge earned comp time.

I want to change my direct deposit allocations. What do I do?

To make changes to your direct deposit allocations, log in to your Employee Dashboard and complete a new form. Instructions can be found here

I need to print copies of my paycheck and/or W2 form. Where can I find them?

In your Employee Dashboard -> Taxes -> W-2 Wage and Tax Statement. Further information can be found here.

How can I change my Federal and/or State tax withholding? 

Instructions can be found here.

Where can I find my leave balances?

In your Employee Dashboard.

How much accrued leave time can I roll over at the end of the year?

  • Vacation leave: Classified employees, and AFT: A maximum of one year's vacation leave entitlement in the Calendar Year may be carried forward into the next year. Higher Education Managers may carry forward to the next Fiscal Year up to one year's allotment of vacation days. Faculty do not receive vacation leave
  • Comp Time: The maximum rollover for compensatory time is 80 hours for employees eligible for comp time.
  • Sick leave: rolls over continuously for all employees.

Which code should I use on my Timesheet if I have to be off work and I run out of earned time?

If you exhausted all of your leave earnings, you may use the docking code "DOC" for the number of hours of the absence. The only other option is to apply for Voluntary Furlough. This program allows the employee to take unpaid leave time while maintaining seniority and benefits (Please view the Program guidelines and FAQ’s on HR website). Applicants must submit a “Voluntary Furlough Request” at least twenty (20) days prior to the start of the furlough. Requests must be approved by the supervisor/manager/dean and forwarded to the Division Vice President. The completed, signed and approved form should then be forwarded to the Office of Payroll & Employee Benefits for final review. If approved, you can use FUR earning Code on your timesheet.

Which code should I use on my Timesheet for bereavement leave?

  • There is no earned time for bereavement. If an employee has to attend funeral services for immediate family, they may use sick time. The amount of time allowed for bereavement time is 3 sick days for local funeral services and up to 5 sick days for funeral services that requires travel.
    There are exceptions to this threshold which are reviewed on a case-by-case basis. If the employees needs to attend a funeral for someone other than immediate family, they may use vacation, personal or comp time.
  • Employees are required to send a copy of the obituary to the Benefits Office.

If I get a summons for Jury Duty (JD), what is required to take time off to serve and will I still get paid?

  • Employees should report the JD to their immediate supervisor. Employees must report to serve jury duty according to the summons. Employees are required to submit a copy of their jury duty notice and proof of attendance letter upon completion of their service to the Payroll Department. 
  • Employee need to use code "JDF" on their timesheets for the days they are required to report to jury duty. 
  • William Paterson University is a state agency, employees will not receive payment from the Jury Commission for the dates served, but they will receive their regular pay from the University.

The University had a delayed opening at 12 p.m. due to inclement weather. If an employee chooses not to come to work that day, should he/she charge only a half-day vacation, personal leave, or comp time?

If the employee does not report to work when there is a delayed opening, the employee must charge earned time (vacation, personal leave, or comp time)  leave for the entire day.

If the university is closed due to inclement weather and an employee had a scheduled day off, does the employee still have to charge the time off for that day?

Yes. Employees with a previously scheduled day off must charge time off for that day even though the University is closed.

I am a new employee. How do I complete my timesheet?

Click here then scroll down to Timesheets for further information.

I am a manager. How do I approve timesheets for my team?

Click here then scroll down to Timesheets for further information.

I am a manager. Where can I find the leave balances for my team?

To find leave balances and other information regarding your team member(s), please log in to your Employee Dashboard -> My Team.

I do not see my question listed above. What can I do?

Please click here, then select your employee category for additional information.

BENEFITS  

I am a new hire. Where can I find information on the Health Benefits plans William Paterson University offers?

Click here to view health benefits plan information for eligible full-time and part-time employees.

I lost my health insurance cards, how do I order replacements?

You can order new insurance cards online! For Horizon members, click here.

Does William Paterson University offer dental insurance?

The State Health Benefits Program (SHBP) offers a choice of two dental care programs for eligible full time employees. Please click here for more information.

I am a new hire. What retirement plan or pension system will I belong to?

To learn about the mandatory retirement plans and pension programs, please click here.

Does William Paterson offer a 401K plan?

No. However, the University offers a similar 403B plan to eligible employees. Based on IRS regulations employees can elect to tax shelter a percentage of their paycheck for retirement each pay period.  Employees can choose to establish an account and invest their contributions from a list of six authorized providers (TIAA, MetLife, Voya, AXA Financial, Mass Mutual and Valic). In addition, the University also offers a 457 tax shelter plans to eligible employees. Prudential Financial Services is the provider for this plan. For more information, please click here.

What is MBOS?

The Member Benefits On-Line System (MBOS) provides members of PERS, PFRS and TPAF the capability to access their retirement account, health benefits information, make beneficiary changes, apply for a loan and much more. Employees are encouraged to register as soon as they are enrolled in pension.

How can I find out my pension membership number?

Members of PERS, PFRS, and TPAF can find their membership number on WPconnect. It is located on the Employee Tab under the heading MY HR Record/Leave Balance.

What happens to my PERS pension if I leave William Paterson University for another job that is not a state institution?

If you are vested (have a least 10 years of service credit) when you terminate employment, you can apply for a Deferred Retirement.  If you are not vested and do not resume active membership within two years, your account will automatically expire and you will receive a request to withdraw your contributions.

What happens to my ABP or DCRP pension if I leave the university?

A member becomes eligible to begin collecting distributions at any age upon termination of employment.  However, if a member is vested and commences distributions he/she will be considered retired and ineligible to ever join ANY NJ state retirement plan or re-enroll in the ABP,

Do I have life insurance?

Most employees who are enrolled in a NJ state pension system are eligible for life insurance. Click here for more information.

Eligibility and the amount of life insurance varies based on an employee’s age and pension system in which he/she is enrolled. To designate a beneficiary, please see below:

  • PERS and PFRS members must name their beneficiaries on line through MBOS
  • ABP and DCRP members must submit a paper Beneficiary of Designation Form directly to the Division of Pensions and Benefits.

How do I designate or change my beneficiaries for my life insurance?

Designating a beneficiary depends on the employee’s retirement system:

  • PERS, TPAF and PFRS members must name their beneficiaries on line through MBOS
  • ABP and DCRP members must submit a paper Beneficiary of Designation Form directly to the Division of Pensions and Benefits.

How do I designate or change my beneficiaries for my retirement plan?

Designating a beneficiary for your retirement plan depends on the employee’s retirement system:

How do I request a leave of absence?

Click here to find the policies, procedures and related information for leaves of absences.

My partner and I are expecting a new addition to our family. What benefits are available to us?

Please click here to learn more about maternity, paternity, pregnancy disability and leave for bonding.

I was injured during work hours. What should I do?

In the event that you are injured or are diagnosed with an Occupational Disease during the course of your employment, you are required to notify your immediate supervisor and call the Payroll and Employee Benefits office at extension 2624,no later than the end of the workday on which the injury occurred or the date on which you became aware of the occupational disease.

Form RM2 (State Of New Jersey Employer’s First Report of Accidental Injury or Occupational Disease) must be completed by the injured employee, reviewed and signed by his/her immediate supervisor and submitted to the Payroll and Employee Benefits office within 48 hours of the accident.

  • Please download Form RM-2 -> save it to your device -> upload the completed form here.
  • Please click here for additional information. 

I am thinking about retirement. Where do I start?

Click here to find helpful guides, videos and information about the retirement process.

Does William Paterson University offer any tuition assistance?

WPU offers eligible employees tuition assistance based on their union contract. There are also policies for Higher Ed managers and Dependents. Please click here for more information.

Does the university offer Vision Care benefits?

William Paterson University offers a vision care program for eligible full-time employees and eligible dependents. Click here for more information.

Does William Paterson University offer an Employment Assistance Program?

Yes! Follow this link to learn more about the program.

GENERAL HUMAN RESOURCES QUESTIONS  

How do I update my Address?

Instructions can be found here: Address and name changes for active and separated employees (wpunj.edu)  

What is needed for a Name Change?

Currently, name changes are processed in person in Human Resources – College Hall - Room 150. Bring proof of name change, i.e., updated original social security card with new name and complete the Name Change Form which is only available in person in Human Resources  

Where can I look for job opportunities?

Visit the Human Resources webpage > Jobs/Careers/Compensation 

Who can help me with an employment verification via phone?

Contact Wageverify at 866-927-5993 or your requester can send a request directly to support@wageverify.com

Who can provide a Proof of Employment letter for mortgage, loan, citizenship etc… with my job title, salary, date of hire? 

Go to WP Connect > Employee Tab > Employee & HR > Under my HR Profile > Click Wageverify – Income & Employment Verifications OR the requester can contact Wageverify at 866-927-5993 or email support@wageverify.com

Is William Paterson University a qualifying employer for the Public Service Loan Forgiveness (PSLF) program?

Yes, eligible PSLF borrowers must utilize Wageverify for completion of the employer’s information.  Employees should contact Wageverify directly at support@wageverify.com or via phone 866-927-5993. More information can be found here.

I am a supervisor and I am completing an ePAR, who can answer my questions?

Review the ePAR User Guide, which can be found from WP Connect > Employee Tab > Appraisals > ePAR myNewJersey > login to your account > ePAR User Guide will be on the left. Still have questions?  Send an email to humanresources@wpunj.edu with your questions 

I forgot my ePAR username and/or password and cannot login, who can I contact?

Contact ePAR at 609-777-2225 or email ePARHelp@csc.nj.gov 

I am new to the ePAR process, how do I get a login?

Contact humanresources@wpunj.edu for information to establish an ePAR login 

How can I review my personnel file?

Send a request to humanresources@wpunj.edu to make an appointment to review your Personnel file 

I am a new employee, when can I expect to receive my email address/login?

Once your assignment is processed, IT will create an email address, inform and provide you with your email address 

I applied for a position at William Paterson University, can you tell me the status?

There is a process of reviewing resumes and you will receive a status update from the University’s HR Talent/Acquisition Unit to the email provided on your Profile. 

What is the process to hire a Temporary worker from a Temp Agency?

Send an email/memo seeking authorization to hire an Agency Temp to Will de Veyga, Vice President for Strategic Initiatives and University Relations, Tim Lever, Budget Director and humanresources@wpunj.edu  requesting a temp.  Provide: 1) Title; 2) Effective date & duration of assignment; 3) Bill rate; 4) Reason for Temp request; and 5) Budget/funding source.

Can you tell me where I can locate the timeline for the ePAR, AFT Professional Staff and Higher Ed Manager Appraisals?

Go to Human Resources webpage > Calendar Schedule > Performance Appraisal Timelines

Where can I find information about the 4-day work week or the Campus Closure?

Visit the Human Resources webpage > Announcements 

I need to update or activate a new account for my Direct Deposit, what is the process?

Go to WP Connect > HR & Payroll Forms > click: Direct Deposit Authorization Form 

How do I update my Federal and State Tax Withholding (W-4)?

Go to WPconnect > Employee Tab > My HR Profile > Employee Dashboard > Taxes

How do I get a copy of my W-2?

Go to WP Connect > Employees Tab > My HR Profile > Employee Dashboard > Taxes 

I have questions regarding Health, Dental, Retirement/Pension Plans and Life Insurance benefits, who can help me?

Visit the Human Resources webpage > Total Rewards > Benefits.  If you still have questions, contact Employee Benefits via email at payroll@wpunj.edu

I am a student and I completed paperwork for a job, why haven’t I received a paycheck?

Your supervisor is the first point of contact for help in determining the reason for delay of anticipated payment. 

I would like a copy of my paystub, who can help me?

Go to WP Connect > Employees Tab > My HR Profile > Employee Dashboard > All Pay Stubs

I was called for Jury Duty, who do I need to notify?

Notify your supervisor and provide the documentation from the Court with the dates you served to the Payroll Office at payroll@wpunj.edu.  Be sure to code your timesheet appropriately.

Where can I find information regarding the retirement process?

Visit the Human Resources webpage > Total Rewards > Benefits > Retirement > Retirement Procedures and Information.  To make an appointment with an Employee Benefits team member, send a request to payroll@wpunj.edu

I am retired, who would I speak with regarding Pension/Health/Dental benefits?

Retirees must contact the State of NJ - Division of Pensions & Benefits at 609-292-7524 with any pension, health benefits/prescription drug/dental or life insurance questions 

I have an employee that is separating employment. What is the process to notify Human Resources?

Supervisors should initiate the eHRAF through WP Connect > Employee Tab > HR & Payroll > eHRAF and also forward the resignation letter to humanresources@wpunj.edu

I am a supervisor, why am I receiving reminders to complete the Separation Clearance Procedure for an employee that is leaving?

The Separation Clearance Procedure must be initiated by the employee that is leaving.  Once the employee acknowledges receipt, the supervisor will then be able to complete their portion of the Separation Clearance Form. 

What do I do with any equipment a separating employee returned?

Send ID card to Human Resources, contact IT to return any laptop, phones, etc.

Is there a resource to assist me in completing an eHRAF?

Please see the eHRAF Home page > Choose a Guide > select the Guide or video.  If you require additional information email humanresources@wpunj.edu

Where can I find Employee Notifications?

Go to WP Connect > Employee Tab > Employee Notifications

What are the procedures for a Position Classification/Reclassification?

Go to Human Resources webpage > Policies, Forms and Contracts > Hiring/Recruitment Policies > Position Classification and Reclassification Policy

How do I update an employee’s department and FOAP?

Go to WP Connect > Employee Tab > HR & Payroll Forms > PCF-Position Control Form. The PCF User Guide is located beneath the form.

I need to update a Functional Title. Where can I make that change?

Go to WP Connect > Employee Tab > HR & Payroll Forms > HRAF – Human Resources Action form and follow the instructions from the HRAF User’s Guide (located below the HRAF Form).

Where are the Union Contracts located?

Please click here to access the Union contracts

Where can I find the Union Officer listings?

Please click here to access the Union Officer listings

Where are the faculty and professional staff policies located?

Please click here to access the faculty and professional staff policies.

Where are the faculty, professional staff and librarian timelines posted?

Please click here to access the timelines.

RECRUITMENT  

I would like to hire a student. How do I post a job for a student?

Go to Human Resources webpage > Jobs/Careers/Compensation > Recruitment > Student Employees > Hire Touch Student Hiring Guide

Where can I find employment opportunities?

Go to our Employment Opportunities page to view external and internal job postings.

How do I post a position?

Please click here for information on how to post a position.

Where can I find the HireTouch guide?

Please click here for the HireTouch guide.

How do I hire a student worker?

Please click here for information on hiring student employees.

PERFORMANCE MANAGEMENT  

I am a manager/supervisor. Where can I find information on Performance Management?

Please navigate to the Human Resources webpage -> Jobs, Careers and Compensation -> Current Employees -> Managers and Supervisors to find information and resources. 

Can you tell me where I can locate the timeline for the ePAR, AFT Professional Staff and Higher Ed Manager Appraisals?

Go to Human Resources webpage > Calendar Schedule > Performance Appraisal Timelines

I am a supervisor and I am completing an ePAR, who can answer my questions?

Review the ePAR User Guide, which can be found from WP Connect > Employee Tab > Appraisals > ePAR myNewJersey > login to your account > ePAR User Guide will be on the left. Still have questions?  Send an email to humanresources@wpunj.edu with your questions 

Where can I find information on Professional Development opportunities?

Please click here for information.

Where are the Union Contracts located?

Please click here to access the Union contracts

Where can I find the Union Officer listings?

Please click here to access the Union Officer listings

Where are the faculty and professional staff policies located?

Please click here to access the faculty and professional staff policies.

Where are the faculty, professional staff and librarian timelines posted?

Please click here to access the timelines.